OffLoad
An AI-powered customer support workspace built to centralize inbox operations, ticket handling, order workflows, team management, automation rules, and master data administration. I developed the Next.js and TypeScript frontend for a product that supports AI-generated summaries, drafted replies, intent-based routing, configurable agent behavior, knowledge controls, and operational guardrails, giving support teams a faster and more structured way to handle customer conversations.
Location
Remote
Position
Frontend Developer










